We’ve all had at least one of those customers. The ones who never pay on time, who change their minds after you’ve invested resources for them, the ones who you leave you holding the bag. It’s our experience that a problematic customer in one business is a problematic customer for other businesses as well.
So why not do for businesses what Yelp and Angie’s List do for customers? Wouldn’t you be relieved if someone could tell you about the good or bad customers before you started working with them? It’s time for businesses to help each other and review the client or customer.
KnowtheClients.com is your resource as a small business owner to mitigate risk, to find out about how you can best deal with potential and existing customers, and to allow you to rate your customer’s behavior — whether they’re stellar or a drag on time and resources.
